Support
Online Store FAQs
Online Payments
We accept all major credit cards (American Express, Mastercard, Visa, Discover), Paypal, and Eataly e-gift cards. We do not accept personal checks, money orders, or wire transfers.
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Enter the promo code at checkout and click “Apply.” The percent discount or dollar amount should be deducted in your order total.
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For physical products to be delivered, sales tax will be determined by the state of the shipping address. For events and classes, an 11.5% tax will be charged for Chicago and 8.25% for New York.
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If you have tax exempt status, please contact our Customer Service team via the Online Contact Form
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When you place your order, the order total is authorized on your method of payment; this amount will appear as a pending charge. The final charge is not captured until your order ships and will reflect any adjustments to your order.
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