Support
NYC Flatiron FAQs
Delivery and Returns
No, Eataly New York does not deliver prepared food or offer any catering services.
Did we answer your question? If you need more help, please fill out the contact form.
Yes, Eataly New York delivers groceries throughout the five boroughs at these prices:
$13 Battery Park to 96th Street
$26 96th Street to North of 125th Street
$38 Bronx, Brooklyn, Queens
$58 Staten Island
Did we answer your question? If you need more help, please fill out the contact form.
Yes, Eataly Vino, the New York wine shop, will ship our high-quality wines to your doorstep; however, there are certain states to which we cannot legally send alcohol. Learn more.
Did we answer your question? If you need more help, please fill out the contact form.
At Eataly New York, we take great care and pride in selecting the highest quality products for our customers. If you are not satisfied with your purchase, please return it within 14 days with your receipt for an exchange or store credit. Returns and exchanges on housewares items are valid only if products have not been used and are returned in their original packaging. Contact our Guest Relations team with any questions regarding returns at 212-229-2560 or guestrelations@eataly.com.
Please note that items purchased online cannot be returned in the stores. For questions about returns/refunds for online purchases please call 212-539-0204 ext. 326 or email customerservice@eataly.com.
Did we answer your question? If you need more help, please fill out the contact form.
