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NYC Flatiron FAQs

About Eataly

How does Eataly work?

We cook what we sell, and we sell what we cook.

Eataly New York is a bustling Italian marketplace with 50,000 square feet overflowing with restaurants, take-away counters, and a cooking school that serve the same high-quality food and drink offered just steps away in the full market. Eat, shop, and learn!

To navigate the market, we recommend that first-time visitors stop by our Guest Relations desk by the 23rd Street entrance. Our team of Eataly ambassadors will be happy to guide you on your journey, whether you are here to shop, taste, or enjoy a full meal.

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Is Eataly wheelchair accessible?

Yes, Eataly New York's market and all of our restaurants (including our rooftop restaurant, La Birreria) are wheelchair accessible.

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Is there a store manager on site?

Yes, there are several managers present at any given time at Eataly New York. If you have a specific inquiry or suggestion, please contact the Guest Relations team, stationed near the 23rd Street entrance. Contact us at 212-229-2560 or at guestrelations@eataly.com.

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Do you have free WIFI at Eataly?

Yes, Eataly is proud to offer complimentary wireless internet service. Connect to Eataly-Guest.

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CONTACT INFORMATION

Have more questions? Eataly New York's Guest Relations ambassadors are happy to help! Please contact us at 212-229-2560 or guestrelations@eataly.com.

Did we answer your question? If you need more help, please fill out the contact form.