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Chicago FAQs

About Eataly

How does Eataly work?

We cook what we sell, and we sell what we cook.

Eataly Chicago is a bustling Italian marketplace with 65,000 square feet overflowing with restaurants, take-away counters, and a cooking school that serve the same high-quality food and drink offered just steps away in the full market. Eat, shop, and learn!

To navigate the market, we recommend that first-time visitors stop by our Guest Relations desk on the first floor, just past the entrance. Our team of Eataly ambassadors will be happy to guide you on your journey, whether you are here to shop, taste, or enjoy a full meal.

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Is Eataly wheelchair accessible?

Yes, Eataly's market and all of our restaurants are wheelchair accessible.

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Is there a store manager on site?

Yes, there are several managers present at any given time. If you have a specific inquiry or suggestion, please contact the Guest Relations team, stationed on the first floor. Contact us at 312.521.8700 or email us at guestrelationschi@eataly.com.

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Do you have free WIFI at Eataly?

Yes, Eataly is proud to offer complimentary wireless internet service. Connect to Eataly-Guest.

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CONTACT INFORMATION

Have more questions? Eataly Chicago's Guest Relations ambassadors are happy to help! Please contact us at 312.521.8700 or guestrelationschi@eataly.com. 

Did we answer your question? If you need more help, please fill out the contact form.