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Boston FAQs

About Eataly

How does Eataly work?

We cook what we sell, and we sell what we cook.

Eataly is a bustling Italian marketplace with 45,000 square feet overflowing with restaurants, take-away counters, and a cooking school dedicated to the same high-quality food and drink offered just steps away in the full market. Eat, shop, and learn!

To navigate the market, we recommend that first-time visitors stop by our Guest Relations desk by the entrance on Boylston Street. Our team of Eataly ambassadors will be happy to guide you on your journey, whether you are here to shop, taste, or enjoy a full meal.

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Is Eataly wheelchair accessible?

Yes, Eataly is entirely wheelchair accessible.

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Is there a store manager on site?

Yes, there are several managers present at any given time. If you have a specific inquiry or suggestion, please contact the Guest Relations team at 617.807.7300 or at bostonguestrelations@eataly.com, or visit us at our desk by the entrance.

Did we answer your question? If you need more help, please fill out the contact form.